Most people will be able to manage self-isolation with help from whānau and friends, but there is help available for you and your household if you need it.
You may be able to get:
- money to pay for urgent and essential costs, like food, medicine and some bills
- support from community groups, iwi and Pacific groups in your area, or supplies delivered to you.
Anyone can request help — you do not need to be getting a benefit.
Work and Income have an online form where you can request support from a community organisation for your household, or to apply for money for urgent costs.
If you prefer, you can call Work and Income's COVID-19 Welfare line for free on 0800 512 337. It is open 8am to 5pm Monday to Friday and 8am to 1pm on a Saturday.
If it is an emergency and you need urgent medical help or cannot breathe properly, call emergency services on 111. If you have COVID-19, tell them when you call.
Keep in touch
Keep in touch with your friends and whānau, your healthcare provider, and any community groups you are in contact with. They can:
- check how you are feeling
- monitor your health
- check if you need basic supplies like food or medicines.
It is important you answer your phone while you are self-isolating.
There is financial support for people who need to stay at home due to COVID-19.
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