Help when you are self-isolating
Most people will be able to manage self-isolation with help from whānau and friends, but there may be help available for you and your household if you need it.
If you are eligible, you may be able to get:
- money to pay for urgent and essential costs, like food, medicine and some bills
- support from community groups, iwi and Pacific groups in your area, or supplies delivered to you.
Work and Income have an online form where you can request support from a community organisation for your household, or apply for money for urgent costs.
Check if you are eligible to request help from Work and Income (external link)
If you prefer, you can call Work and Income's COVID-19 Welfare line for free on 0800 512 337. It is open 8am to 5pm Monday to Friday and 8am to 1pm on a Saturday.
If it is an emergency and you need urgent medical help or cannot breathe properly, call emergency services on 111. If you have COVID-19, tell them when you call.
Keep in touch
Keep in touch with your friends and whānau, your healthcare provider, and any community groups you are in contact with. They can:
- check how you are feeling
- monitor your health
- check if you need basic supplies like food or medicines.
It is important you answer your phone while you are self-isolating.
There is financial support for people who need to stay at home due to COVID-19.
If your income has been affected
Money to help with urgent costs | Work and Income (external link)
Wellbeing helplines and support
If you feel you are not coping, or you have concerns for others, it is important to talk with a health professional.
Find services for when you need help, support, advice or information about COVID-19.
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