Travel with Australia

Information on travelling between Australia and New Zealand while quarantine-free travel is suspended.

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Latest update — 23 September 2021

The next MIQ room release is at 6pm (NZT) on Tuesday 28 September. The virtual lobby will open at 5pm (NZT).

MIQ room release

If you want to travel to New Zealand, you need to book your managed isolation and quarantine (MIQ) voucher when they are available. This applies to travellers from all states and territories in Australia.

How the MIQ booking system works | miq.govt.nz(external link) (external link)

How to get your voucher| miq.govt.nz (external link)

One red flight is planned to depart Melbourne for New Zealand on 26 September 2021. This flight is for those in emergency situations. You can apply for an emergency allocation if you are eligible. Check now to see if you qualify.

MIQ emergency allocations | miq.govt.nz (external link)

 

Suspension of quarantine-free travel from Australia extended

The suspension of quarantine-free travel with Australia has been extended for a further 8 weeks, due to the current Delta outbreaks.

Uncontrolled community transmission is still occurring in Australia, with case numbers continuing to steadily increase in some states and territories. In New Zealand as well, we are getting on top of an outbreak in Auckland.

The Government will review this decision in mid-to-late November 2021, to give more time for our vaccination rates to climb higher.

Check if you are eligible to travel to New Zealand

The New Zealand borders are closed to almost all travellers to help stop the spread of COVID-19. The travel restrictions apply to almost all arrivals into New Zealand by air or sea.

If you want to travel from Australia, you must be eligible to enter New Zealand. Check now to see if you can travel.

Reasons you can travel to New Zealand | immigration.govt.nz (external link)

Book your spot in MIQ

If you want to travel to New Zealand, you need to book your managed isolation and quarantine (MIQ) voucher when they are available. This applies to travellers from all states and territories in Australia.

MIQ has introduced a virtual lobby for all room releases. Visit the MIQ website to find out how to participate in the virtual lobby booking system.

How the MIQ booking system works | miq.govt.nz(external link) (external link)

How to get your voucher| miq.govt.nz (external link)

What to do before a room release

  1. Create an account on the Managed Isolation Allocation System website and complete all your details.
    Managed Isolation Allocation System | miq.govt.nz (external link)
  2. Read the information about how to participate in a room release. You will need your passport number to enter the lobby.
    Virtual lobby | miq.govt.nz (external link)
  3. Check the flight checker on the Managed Isolation Allocation System website.
    Flight checker | miq.govt.nz (external link)

Requirements to travel to New Zealand

You need to:

  • have the right to enter New Zealand
  • complete a 14-day stay in MIQ — the normal rules around paying for your stay in MIQ will apply, and
  • provide a negative pre-departure test.

Reasons you can travel to New Zealand | immigration.govt.nz (external link)

Pre-departure tests to enter New Zealand(external link)

Next MIQ room release

The next room release is at 6pm (NZT) on Tuesday 28 September.

Around 3,000 rooms will be available for October, November and December 2021. The virtual lobby will open at 5pm (NZT).

New Zealand daylight savings time starts on Sunday 26 September — make sure you check what this means for the timezone you are in.

MIQ room release | miq.govt.nz (external link)

Flight for those in an emergency situation

One red flight is planned to depart Melbourne for New Zealand on 26 September 2021. This flight is for those in emergency situations.

You can apply for an emergency allocation if you are eligible. Check now to see if you qualify.

MIQ emergency allocations | miq.govt.nz (external link)

You need to:

  • have the right to enter New Zealand
  • complete a 14-day stay in MIQ — the normal rules around paying for your stay in MIQ will apply, and
  • provide a negative pre-departure test.

Pre-departure tests to enter New Zealand

Support for travellers in Australia

If you are in Australia and have not been able to return home, we encourage you to:

Register to get the latest travel advice for Australia | safetravel.govt.nz(external link) (external link)

Sign up for email notifications for travel with Australia (external link)

If you need help with travel

If you need information about returning home, you can call the contact centre for advice:

You can call between 8am to 10pm (NZT), 7 days a week.

It is your responsibility to manage your costs for travel disruption.

In an emergency

If you are a New Zealand citizen abroad you can get emergency consular assistance. You can access support for situations like lost or stolen passports, death, health issues and law infringements.

Consular staff in New Zealand and at our consular offices in Australia cannot arrange a space in MIQ or a flight to New Zealand for you.

Get emergency consular help by calling:

Emergency consular help is available 24 hours a day, 7 days a week.

Travelling to Australia

Quarantine-free travel to Australia is suspended

Quarantine-free travel from New Zealand to Australia is suspended. Travel is suspended due to COVID-19 cases in the community in New Zealand.

If you want to travel to Australia during this time, you will need to enter 14 days of “supervised hotel quarantine”. This is similar to New Zealand's MIQ. You may have to pay for your stay.

Your options for travel from New Zealand may be limited as airlines reduce the number of flights available. 

We recommend you contact your airline to confirm your booking.

If you normally live in New Zealand and want to travel to Australia

The New Zealand Government has upgraded its travel advice for everyone in New Zealand to “do not travel to Australia”, unless you usually live in Australia and you are returning home.

If you need to travel to Australia, check the requirements you must meet with the Australian Government. If you want to return to New Zealand, you must be eligible to enter New Zealand and you will have to book a space in MIQ.

New Zealand safe travel zone | homeaffairs.gov.au (external link)

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