Survey of New Zealand Arrivals

You may be asked to complete the Survey of New Zealand Arrivals if you have recently arrived in New Zealand.

First results from the Survey of New Zealand Arrivals

Get the results for arrivals from 1 August 2020 to 9 January 2021

What the Survey of New Zealand Arrivals is

We are undertaking a survey of people arriving in or returning to New Zealand to get a better idea of the potential impact recent arrivals may have on government services and the economy. This survey is called the Survey of New Zealand Arrivals.

The New Zealand Government would like to better understand recent arrivals in New Zealand, for example who they are, where they have come from and what their circumstances are.

This information will help the Government identify the needs of recent arrivals, and what this could mean for government services and policy development.

Giving feedback about your time in a managed isolation or quarantine facility

The Survey of New Zealand Arrivals is collecting information to help inform government policy. It does not cover the managed isolation and quarantine (MIQ) process.

If you have any feedback or suggestions about your experience in an MIQ facility, or you want to make a complaint, you can do this through the MIQ website.

Give feedback about your experience in MIQ (external link)

Who is conducting the survey

The COVID-19 Group, which is part of the Department of the Prime Minister and Cabinet, and the Ministry of Business, Innovation and Employment (MBIE) are leading the survey.

Martin Jenkins and Associates Ltd has been contracted to carry out the survey on behalf of these agencies. Martin Jenkins is an independent consultancy service.

Who is being asked to complete the survey

You will be invited to do the survey if you have recently arrived in New Zealand and you are 18 or over. You will be contacted by email.

How you were selected

Your name was selected to complete the survey because you are a recent arrival to New Zealand.

You provided your contact details to the Government on arrival into New Zealand. As an agent of MBIE, Martin Jenkins Ltd will be given your name and email address to contact you to complete this survey. They will hold your contact details for up to 4 months, before deleting them.

You can choose if you want to complete the survey

You can choose if you want to complete the survey, and you can withdraw at any time without having to give a reason.

Completing the survey

The survey will take about 12 minutes to complete, and you can do it on a computer/laptop, tablet or smartphone.

You do not need to prepare anything before you complete the survey.

If you are having trouble completing the survey

If you are having trouble getting the survey link to open, or having other technical difficulties, email Martin Jenkins Ltd at

Your information is kept anonymous

Your answers will be combined with the answers from other people who have completed the survey. Because your answers are grouped with others, you cannot be identified.

However, if you agree to take part in further research, your contact details will be sent to the research team at MBIE. The information will be held securely by MBIE, and will be deleted after 12 months. Martin Jenkins Ltd will delete your name and contact details after it has sent them to MBIE.

The lead agencies and any researchers working with the data cannot access any identifying information about you or other survey participants.

The survey data will be held in the Stats NZ Integrated Data Infrastructure (IDI) secure environment and no information will be published in a form that could identify individuals. Stats NZ may link the information to other data sources for research or statistical purposes only.

How Stats NZ keeps IDI data safe and anonymous (external link)

You can request a copy of your answers

You can request a copy of your survey answers. You can also ask for them to be corrected, but you need to do this in the same calendar month that you complete the survey.

Request a copy of your answers by emailing Martin Jenkins Ltd at

Find out more about the survey

If you have any questions about this survey, email Martin Jenkins Ltd at

If you would like to contact someone at MBIE about this survey, email the MBIE research team at

Results from the survey

MBIE has published the provisional results for arrivals into New Zealand between 1 August 2020 and 9 January 2021.

The Survey of New Zealand Arrivals collects data on the characteristics and intentions of those arriving in Aotearoa New Zealand during the COVID-19 border closures.

Results from Survey of New Zealand Arrivals for 1 August 2020 to 9 January 2021 [PDF, 895 KB]

Next update

MBIE will publish the survey results for those people arriving between 10 January and 14 April 2021 when it’s available.

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