How to get home
You can use international air services to travel home. However, there may be limited options available.
If you cannot secure a ticket, contact your country’s high commission, embassy or consulate in New Zealand.
Before you leave New Zealand
Check your home destination’s border restrictions
You may be required to self-isolate or enter managed isolation when you arrive, so it’s best to check it now. Embassies will be able to help you find information.
Check any stopover country border restrictions
You may find that you are not allowed to transit through certain countries. Embassies will be able to help you.
Talk to a travel agent about your travel requirements
Even if you did not book your travel through a travel agent, they can let you know what is happening with your flight, or how to book a flight.
Check your flights
Use airline and airport websites to check your flight. Airline schedules have been disrupted so check that your flight is going ahead as scheduled.
Book a flight before arriving at an airport
Airline staff at airports are very busy trying to assist travellers, so make sure you book your flight before you arrive at the airport. Do not turn up at the airport more than 3 hours before departure.
Check your visa
You are responsible for understanding how to meet the conditions of your visa in New Zealand at all times.
Immigration NZ provides information on visa extensions, new visa expiry dates and changes to visa conditions. Visit the Immigration NZ website to check information about your visa.
Consular assistance for foreign nationals
If you require assistance, you can contact your embassy, high commission or consular representative.
Financial help available to foreign nationals
Help is available for eligible foreign nationals who are stranded in New Zealand and are experiencing serious financial hardship due to COVID-19.