Leaving your house

Advice for when you leave your house including how to lower the risk of transmission.

Wearing face coverings on public transport and aircraft

At Alert Level 2 and higher

You need to wear a face covering on public transport and aircraft. 

At Alert Level 1 

You need to wear a face covering when travelling into, out of or through Auckland on public transport or aircraft.

Leaving your house at Alert Level 1

You can leave your house and gather with as many people as you want at Alert Level 1.

We encourage you to use face coverings on public transport and when you cannot maintain physical distance from people you do not know, for example in supermarkets.

Stay safe at Alert Level 1

At Alert Level 1, we still need to play it safe. We all need to be ready in case COVID-19 comes back into the community.

To be ready at Alert Level 1:

  • maintain good hygiene
  • stay home if you’re sick
  • get tested if you have cold or flu symptoms
  • keep track of where you’ve been and who you’ve seen.

Get more advice on living at Alert Level 1, including keeping your distance, wearing face coverings and contact tracing for businesses

Leaving your house at Alert Level 2

At Alert Level 2, it's important that you follow public health measures and consider others.

Do everything you can to reduce the risk of transmission.

  • COVID-19 is in New Zealand. Play it safe.
  • Keep a 2 metre distance from people you don’t know when you’re in public places and retail stores.  
  • In other environments, such as your workplace, try to keep a 1 metre distance from others.
  • Wear a face covering when you cannot maintain physical distance from people you don't know.
  • Wash your hands properly, and dry them.
  • Sneeze and cough into your elbow, and regularly disinfect surfaces. 
  • Keep track of where you’ve been and who you’ve seen.

Exercising safely

There are times when it's important that you not be out and about.

  • If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
  • If you have symptoms of a cold or flu call your doctor or Healthline on 0800 358 5453 and get tested. 
  • If you have been told to self-isolate do so immediately.

Public transport 

You legally must wear a face covering on public transport. There are some situations when you do not have to wear them. 

Face coverings on public transport information

At-risk people

If you’re over 70 or are at higher risk of severe illness from COVID-19, take extra care when you leave your house.

Guidance for at-risk people

Leaving your house at Alert Level 3

At Alert Level 3, we recommend people stay at home as much as possible except for exercise, going to work or school, or visiting local services like the doctor, pharmacy or supermarket.

If you’re over 70 or are at higher risk of severe illness should you contract COVID-19, you need to be especially careful.

Guidance for at-risk people at Alert Level 3

If you leave the house

  • Keep a 2 metre distance from other people at all times.
  • Don’t touch surfaces others may have touched — avoid park benches or playgrounds
  • Don’t travel far from home, especially not to baches or second homes
  • Only shop for essential supplies
  • Wash your hands regularly
  • Stay local if you go out for exercise.

More information about exercising safely

Public transport 

You legally must wear a face covering on public transport. There are some situations when you do not have to wear them. 

Face coverings on public transport information

Stay close to home

Staying close to home is one of the most important things we can do to reduce the risk of spreading the disease.

Your local area means the area near your home that you regularly visit for essential services.

What is considered “local” will differ depending on where you live. City dwellers may have a supermarket or dairy close by. If you live rurally, you may need to take a drive to reach these.

You can exercise at parks or beaches within your region, but the closer to home the better. Be safe while out exercising. Keep 2 metres away from anybody not in your bubble. Make minimal trips.

Most of all during this time, we encourage you to continue to connect with one another. Stay in touch with your older relatives and vulnerable people, talk to your friends, whānau and neighbours over the phone and see if they need your support.

Acts of kindness and maintaining these connections is essential while we work to stop the spread of COVID-19.

Last modified: