Foreign nationals in New Zealand

Advice for foreign nationals about how to get home, and what to do if you can not get home.

How to get home

You can use international air services to travel home. There may, however, be limited commercial options available. 

If you’re unable to secure a ticket, please contact your country’s high commission, embassy or consulate in New Zealand.

Before you leave New Zealand

Check your home country’s border restrictions

You may be required to self-isolate when you get home, so it’s best to check it now. Embassies will be able to help you find information.

Check any stopover country border restrictions

You may find that you are not allowed to transit through certain countries. Embassies will be able to help you.

Talk to a travel agent about your travel requirements

Even if you did not book your travel through a travel agent, they can let you know what is happening with your flight, or how to book a flight.

Check your flights

Use airline and airport websites to check your flight. Airline schedules have been disrupted so check that your flight is going ahead as scheduled.

Book a flight before arriving at an airport

Airline staff at airports are very busy trying to assist travellers, so make sure you book your flight before you arrive at the airport. Do not turn up at the airport more than 3 hours before departure. 

Check your visa

You are responsible for understanding how to meet the conditions of your visa in New Zealand at all times.

Verify the details of current New Zealand visas (external link)

Most visitor visas due to expire between 4 September and the end of October 2020 have been extended by 5 months from the expiry date of their current visa

The Government is also going to introduce a new COVID-19 short-term visitor visa to help temporary migrants who are unable to leave New Zealand due to international travel restrictions when their current visa expires.

Information for all travellers, student visa holders, migrant workers and employers (external link)

Consular assistance for foreign nationals

If you require assistance, you can contact your embassy, high commission or consular representative.

Find an embassy or foreign representative to New Zealand (external link)

Financial help available to foreign nationals

Help is available for eligible foreign nationals who are experiencing serious financial hardship due to COVID-19. 

Financial support for foreign nationals in New Zealand

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