Managed isolation and quarantine

Information about arriving in NZ and needing to do managed isolation and quarantine.

Safely welcoming New Zealanders home

While our borders are closed, New Zealand citizens and permanent residents have a legal right to come home.

Those returning to New Zealand have a responsibility to do their part to stop COVID-19 spreading. By completing 14 days in managed isolation or quarantine, we can ensure people do not have COVID-19 before returning to our communities.

People are tested for COVID-19 around day 3 and day 12 of their stay, and they must test negative before they can leave.

Over 35,000 people have completed their managed isolation stay safely, and have returned to their loved ones and friends.

Welcome pack: Managed isolation facility for returnees to New Zealand [PDF 1.3 MB] (external link)

The managed isolation and quarantine website has everything you need to know, including:

  • guidance on travelling to New Zealand
  • what to expect in managed isolation and quarantine
  • exemptions and how to apply
  • charges for managed isolation and quarantine.

Managed isolation and quarantine website (external link)

Exemptions from managed isolation

Managed isolation is an important part of keeping COVID-19 out of New Zealand, but we know there are people facing exceptional circumstances.

Releases from managed isolation are only issued in very limited circumstances, and where the public health risk is low and can be managed.

Any exemption is from being in managed isolation, not from having to isolate.

The managed isolation and quarantine website, run by the Ministry of Business, Innovation and Employment (MBIE), has information about exemptions, including:

  • what an exemption is
  • types of exemption available
  • how to apply

Guidance on exemptions at the managed isolation and quarantine website (external link)

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