Shops and close-proximity businesses at Red

Shops, retail outlets and close-proximity businesses such as hairdressers can open at Red with restrictions.

Key points

  • Shops, retail outlets and close-proximity businesses can open at Red.
  • The number of people allowed inside a business depends on how large the premises is.
  • My Vaccine Pass is no longer required, but businesses can choose to ask to view yours as a condition of entry.
  • You must wear a face mask indoors when visiting shops, retail outlets and close-proximity businesses.

Shops, markets, banks and takeaways can open

Shops, including outdoor markets, banks, food courts and takeaway-only businesses, can open at Red. The number of people allowed at a retail outlet depends on how large the premises is.

It is the responsibility of the business to ensure it complies with capacity limits based on its defined space and 1-metre physical distancing.

Defined spaces and capacity limits | (external link)

Some retail businesses can choose to follow My Vaccine Pass requirements, though this does not change how many people can be there. If they do, they can require you to show your My Vaccine Pass to be at the shop. 

Access to basic needs

You will always be able to access basic needs like food. Supermarkets and dairies are not allowed to stop you from shopping there based on your vaccination status.

Access to basic needs at Red

Close-proximity businesses can open

Examples of close-proximity businesses include hairdressers and beauty salons.

You should keep 1 metre apart from other customers and workers, except when close contact is required to provide the service.

Businesses may have additional restrictions under Red, for example, some hairdressers may choose to not provide refreshments. Check with the business before you go.

These rules also apply to people providing close-proximity services in people’s homes — for example, mobile hairdressers.

Face masks

You must wear a face mask when visiting shops, indoor markets, banks, takeaway-only businesses and close-proximity businesses. You do not need to wear a face mask outdoors.

Workers at close-proximity businesses must wear face masks.

At a close-proximity business you may be able to remove your face mask if you could not receive the service if you left it on. An example is having a beard trim. Check with the staff before you take your face mask off.

Wear a face mask

Keep up healthy habits to protect us

Even though we are a highly vaccinated country, COVID-19 can still spread in our communities. Slow the spread of the virus by keeping up healthy habits.

Keep up healthy habits

More information for retailers

Retailers can find more information at

Advice for retailers | (external link)

Close-proximity businesses can find more  information at

Guidelines for close-proximity services | (external link) 

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