Hospitality venues at Red

Hospitality venues, such as cafes, bars, restaurants and nightclubs, can open at Red. 

Guidance for businesses

Key points

  • Hospitality businesses can open at Red.
  • There can be up to 200 people indoors, including children. There are no capacity limits outdoors.
  • Customers must be seated and separated from other groups indoors.
  • You must wear a face mask when at a hospitality venue. Public-facing workers must also wear face masks.

Hospitality venues can open

Capacity, service and seating

There can be up to 200 people indoors, including children. The limit does not include workers. There is no limit for outdoor venues.

  • Customers must be seated and separated from other groups indoors.
  • Nightclubs can open, but customers must be seated and separated, which means dancing is not allowed.
  • It is the responsibility of the business to ensure it complies with capacity limits based on its defined space and 1-metre physical distancing.

Food and drink service guidelines | business.govt.nz (external link)

Food courts

Food courts do not need to follow the seated and separated rules or the capacity limits unless they are serving alcohol. Otherwise, food courts should follow the rules for retail.

Shopping and services at Red

Takeaway services

Food and beverage businesses that only offer takeaway, such as coffee carts and food trucks, can open.

Takeaway services and food courts should follow the rules for retail. 

Shopping and services at Red

Guidance for customers collecting takeaways

  • Order ahead, either online or over the phone.
  • Wear a face mask.
  • Prepay online, or use a contactless payment method, like PayWave.
  • If you are using cash or touch the EFTPOS machine, we recommend you wash or sanitise your hands as soon as possible.
  • You may be able to use reusable cups or containers. Check with the takeaway provider.
  • Keep apart from others while waiting in a queue.
  • Get it and go — make your visit as quick as possible.

Face masks

You must wear a face mask when at a hospitality business, for example, when paying, using the bathroom and entering and exiting the venue. You can take your mask off when seated and to eat and drink.

Face masks help reduce the spread of COVID-19. At Red, you are encouraged to wear a face mask whenever you leave your house wherever it is practical. You do not need to wear a face mask outdoors.

Public-facing workers at a hospitality business must wear a medical-grade face mask.

Find a full list of where you must wear a face mask:

Wear a face mask

Keep up healthy habits

Healthy habits help protect you, your whānau and others from catching or spreading COVID-19. Examples include:

  • wear a face mask indoors
  • stay home when sick
  • open windows to let out stale air
  • wash or sanitise your hands
  • physically distance from people you do not know.

Keep up healthy habits

More information for businesses

Hospitality guidelines (external link)

Hospitality businesses can find more detailed information on business.govt.nz.

Retail guidelines (external link)

Takeaway businesses, such as coffee carts and food trucks, can find more detailed information on business.govt.nz.

COVID-19 Protection Framework (external link)

Businesses can find more information about the framework on business.govt.nz.

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