Shopping and services at Orange

You can always access food, healthcare and other basic needs at Orange, and visit other retail outlets.

Access to basic services

You can always access these places at Orange:

  • supermarkets
  • dairies
  • food banks
  • pharmacies
  • petrol stations
  • essential health and disability services, including primary care services, specialist clinics, laboratories and imaging services, public and private hospitals, maternity care, hospice services, oral healthcare services, mental health care services, ambulances and emergency care
  • aged residential care services if you are a resident
  • public housing and social housing
  • emergency accommodation for people in need.

Shops and retail outlets can open

Shops, including outdoor markets, banks and takeaway-only businesses, can open.

Some retail businesses can choose to follow My Vaccine Pass requirements. They can require you to show your My Vaccine Pass to enter the shop.

You must wear a face mask when you are visiting a shop indoors.


Access to public transport

You can use public transport or taxi and ride-share services.

Some transport providers may require you to show My Vaccine Pass or a negative COVID-19 test result before boarding if you are aged 12 years and 3 months or above.

Before you travel, make sure you check the requirements with your transport provider.


Close-proximity businesses can open

You can visit a close-proximity business at Orange. There is no limit to how many people can be present.

Examples are:

  • barbers
  • hairdressers
  • beauty salons
  • driving instructors
  • massage therapists.

Tradespeople and home services

You can have tradespeople and home services inside your home at any traffic light setting.

Examples of trades and home services are:

  • getting home appliances fixed, like your fridge
  • utility services, like gas and power
  • cleaning for people who need assistance because of sickness or disability
  • gardening services
  • getting internet or other services installed or fixed
  • locksmiths
  • vet and pest management services.

While they are inside your house it is recommended you:

  • keep 1 metre apart from them, and
  • wear a face mask.

Tradespeople do not need to wear a face mask when inside people’s homes.


Face masks

Face masks help reduce the spread of COVID-19. At Orange, you are encouraged to wear a face mask in public indoor settings wherever it is practical. You do not need to wear a face mask outdoors.

Find a full list of where you must wear a face mask:

When to wear a face mask


Keep up healthy habits to protect us

Even though we are a highly vaccinated country, COVID-19 can still spread in our communities. Slow the spread of the virus by keeping up healthy habits.

Keep up healthy habits


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