How to report your RAT results

You should report the results of your rapid antigen test (RAT) if you test positive or negative. You can do this online through My Covid Record or by calling the helpline.

Report your own results online

If you have not signed up for My Covid Record

Anyone in New Zealand aged 12 or over can sign up for My Covid Record.

First, you will need to create a My Health Account, which allows you to access your health information online. You will need your own email address to create an account.

Sign up for My Covid Record | mycovidrecord.health.nz (external link)

If you have signed up for My Covid Record

1. Log in to My Covid Record | mycovidrecord.health.nz (external link)

2. Under 'Report a Rapid Antigen Test (RAT) result', tap or click 'Report a test result'.

Screenshot of My Covid Record with report a test result button highlighted.

3. Read the information provided. Tap or click 'Continue'.

Screenshot of My Covid Record with continue button highlighted.

4. Tap or click 'Myself', enter your mobile number and tick the box if you consent to receiving COVID-19 information. Tap or click 'Continue'.

Screenshot of My Covid Record on the enter details page, with highlighted fields.

5. Indicate which lines are visible on your test by selecting 'Yes' or 'No'. 

Screenshot of My Covid Record with enter result button highlighted.

6. Tap or click 'Enter result'. Advice about what to do next will appear.

Screenshot of My Covid Record with yes, enter result button highlighted.

If you have entered the wrong result by mistake, you will have 20 minutes to remove it.

Get help using My Covid Record

If you do not have a unique email address or valid ID, or need help with My Covid Record, contact the Ministry of Health team, 8am to 8pm, 7 days a week. It will help to have your NHI number ready.

Email: help@mycovidrecord.min.health.nz
Call: 0800 222 478

Video: How to report a RAT

Report someone else's results online

You can report a RAT result for someone else through your own My Covid Record account.

You will need their:

  • full name
  • date of birth
  • NHI number.

My Covid Record | mycovidrecord.health.nz (external link)

Report results over the phone

You can report a RAT result over the phone if you are having trouble using My Covid Record, or want to report someone else's RAT result and do not have their NHI.

Last updated: at