How to report your RAT results

Whether positive or negative, you should report the results of your RAT. You can do this online through My Covid Record or by calling the helpline. We encourage you to do this to ensure access to care and antivirals if you meet the eligibility criteria.

Report your own results online

Reporting your results lets us continue to monitor and undertake surveillance for COVID-19 across Aotearoa.

If you have not signed up for My Covid Record

Anyone in New Zealand aged 12 or over can sign up for My Covid Record.

First, you will need to create a My Health Account, which allows you to access your health information online. You will need your own email address to create an account.

Sign up for My Covid Record (external link)

If you have signed up for My Covid Record

1. Log in | My Covid Record (external link)

2. Under 'Report a Rapid Antigen Test (RAT) result', tap or click 'Report a test result'.

Screenshot of My Covid Record with report a test result button highlighted.

3. Read the information provided. Tap or click 'Continue'.

Screenshot of My Covid Record with continue button highlighted.

4. Tap or click 'Myself', enter your mobile number and tick the box if you consent to receiving COVID-19 information. Tap or click 'Continue'.

Screenshot of My Covid Record on the enter details page, with highlighted fields.

5. Indicate which lines are visible on your test by selecting 'Yes' or 'No'.

Screenshot of My Covid Record with enter result button highlighted.

6. Tap or click 'Enter result'. Advice about what to do next will appear.

Screenshot of My Covid Record with yes, enter result button highlighted.

If you have entered the wrong result by mistake, you will have 20 minutes to remove it.

Get help using My Covid Record

If you do not have a unique email address or valid ID, or need help with My Covid Record, contact the Ministry of Health team. It will help to have your NHI number ready.

Email: help@mycovidrecord.min.health.nz
Call: 0800 222 478

How to report a RAT

Report someone else's results online

You can report a RAT result for someone else through your own My Covid Record account. This will allow them to be provided with any support required while isolating.

You will need their:

  • full name
  • date of birth
  • NHI number.

Log in | My Covid Record (external link)

Report results over the phone

You can report a RAT result over the phone if you are having trouble using My Covid Record, or want to report someone else's RAT result and do not have their NHI.

More information

Testing requirements for international travellers

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