When to wear a face mask

Face masks are a way we can protect ourselves and others. You should wear one whenever you can. At some traffic light settings, there are some places where you must wear one.

Key points

  • As a general rule, you should wear a face mask whenever you are in a public indoor setting.
  • We encourage you to wear a face mask when it is hard to keep your distance from people you do not know.
  • You do not need to wear a face mask when exercising.
  • Everyone must wear a mask that is attached to the face by loops around the ears or head. 
    Types of face masks
  • Wearing a face mask is unsuitable for some people due to disabilities or health conditions. If you are unable to wear a face mask, you can apply for a Mask Exemption Pass.
    Who does not need to wear a face mask

Face masks at Red

We encourage you to wear a face mask whenever you leave the house.

You must wear a face mask in the following situations.

In education settings

  • If you are a visitor, worker, teacher or student in Years 4 to 13 indoors at schools — for example, in classrooms and assemblies
  • Inside tertiary education facilities
  • When visiting a licensed early childhood service

When travelling

  • On public transport — this includes Cook Strait Ferries, but does not include passengers within their allocated carriage on specified Kiwirail services
  • If you are aged 8 or over or are a student who is in Year 4 or above on public transport and Ministry of Education-funded school transport
  • In taxis or ride-share vehicles
  • On domestic flights
  • At indoor arrival and departure points for domestic flights and public transport

When going to a public venue, event or hospitality venue

  • If you are seated indoors at food and drink businesses — for example, cafes, bars and restaurants. You can take your mask off to eat and drink.
  • Inside public venues or facilities, such as museums and libraries. This does not include swimming pools.
  • At close-proximity businesses, for example, hairdressers, barbers and beauty salons
  • At indoor events
  • At indoor gatherings, except when you have exclusive use of the venue or defined space. Everyone working at a gathering must wear a face mask (unless they are exempt).

Other public places

  • When visiting a health care service, for example, a healthcare or aged care facility. This does not include patients or residents.
  • At a vet clinic
  • Inside a retail business — for example, supermarkets, shopping malls, pharmacies, petrol stations and takeaway food stores
  • When visiting the indoor area of a court or tribunal (unless the judicial officer does not require them)
  • At premises operated by local and central government agencies, social service providers and NZ Police
  • In the public area of premises operated by NZ Post Limited

When voting

  • You are not required to wear a face mask when visiting a voting place to vote in a general election. This also applies to anyone supporting or assisting you when you go to vote.
  • You must wear a face mask if you work in a voting place.

Face masks at Orange

We encourage you to wear a face mask whenever you leave the house.

You must wear a face mask in the following situations.

When travelling

  • On public transport — this includes Cook Strait Ferries, but does not include passengers within their allocated carriage on specified Kiwirail services
  • If you are aged 12 years or over on Ministry of Education funded school transport and public transport
  • In taxis or ride-share vehicles
  • On domestic flights
  • At indoor arrival and departure points for domestic flights and public transport

When going to a public venue

  • Inside public venues or facilities, such as museums and libraries. This does not include swimming pools.

Other public places

  • When visiting a health care service, for example, a healthcare or aged care facility. This does not include patients or residents.
  • At a vet clinic
  • Inside a retail business — for example, supermarkets, shopping malls, pharmacies, petrol stations and takeaway food stores
  • When visiting the indoor area of a court or tribunal (unless the judicial officer does not require them)
  • At premises operated by local and central government agencies, social service providers and NZ Police
  • In the public area of premises operated by NZ Post Limited

When voting

  • You are not required to wear a face mask when visiting a voting place to vote in a general election. This also applies to anyone supporting or assisting you when you go to vote.

Face masks at Green

You are encouraged to wear a face mask in public indoor settings.

You do not need to wear a face mask at work at Green.

Exemptions

Some people who have a disability or health condition may not be able to wear a face mask. There are also some situations where a face mask does not need to be worn.

Find a list of exemptions — where a face mask does not need to be worn and who does not need to wear one.

Who does not need to wear a face mask

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