Care in the community

Aotearoa New Zealand is now in the traffic light system, which has a new approach to how we manage COVID-19 in the community.

Our new approach is care in the community

Most people with COVID-19 are likely to have mild to moderate illness. They will be able to self-isolate and fully recover in their own home, or in suitable alternative accommodation, with support from local healthcare providers.

Care in the community will provide you tailored support to manage your illness and reduce the chance of transmission to your family and your community. It is a model for people with COVID-19 and health providers to make sure the right support is provided and the whole whānau is prepared.

More information will be available on this page as it becomes available.

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Be prepared: Use the Readiness Checklist

Everyone, whether you are vaccinated or unvaccinated, should prepare for what you need to do if you get COVID-19.

Being ready for getting COVID-19 is about making sure you and your household have a plan and know what to do. It will mean your whānau and community can help each other if needed.

Be prepared for COVID-19

COVID-19 Readiness Checklist [PDF, 121 KB]

Testing and tracing

Anyone who has symptoms of COVID-19 should get a test, even if you are vaccinated. If you test positive, it is nothing to be embarrassed about. COVID-19 does not care who it infects.

After you test positive, several things will happen. A health professional will contact you about your positive result and a team will start working on contact tracing. You will get a call to discuss where you will isolate and provide you with other things you need to know about being positive.

When you should get a test

How contact tracing works

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What to expect when self-isolating at home

Self-isolation means staying at home and taking common-sense precautions to avoid close contact with those you live with.

You will get instructions and advice directly from a public health official that is specific to your individual situation and your needs.

What to expect when self-isolating at home

Getting support if you have COVID-19

If you test positive, it is important you and your household gets the right care and support to recover and get back to living a normal life.

When you are told you need to isolate, you will be asked if you need any support or help. Many people will be able to look after themselves or have support from friends and whānau. However, some people may need things like food and groceries. The Ministry of Social Development (MSD) is coordinating support, and connecting people with the right service to help them.

Getting support if you have COVID-19

Financial support

Community Care support if you get COVID-19 [PDF, 227 KB]

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