Exemption for travel in New Zealand

If you need to support someone who is in an urgent or exceptional medical condition you can apply for an exemption to travel.

While were at Alert Levels 3 and 4, permission to travel in New Zealand outside your region may be granted in rare circumstances. Requests to travel on compassionate grounds can only be considered for a limited number of reasons. You must also provide evidence to support your application. There is no cost to apply.

You can travel between regions to attend a funeral or tangihanga. You do not need permission, but there are some restrictions.

Travelling to a funeral or tangihanga at Alert Level 3

Who can apply

There are different eligibility criteria depending on who you need to support.

You need to support a minor who needs urgent care

The minimum evidence required is:

  • a document showing your relationship to the minor, and
  • a document from a healthcare provider or social services confirming the condition of the person needing support. For example, a letter.

Evidence that may be helpful:

  • Care and protection orders

You need to be with someone in a critical or terminal condition who does not have an appropriate support network

Individuals can apply to travel to be with someone in a critical or terminal condition if that person does not have an appropriate support network.

An appropriate support network is considered to be up to 3 adults. Note that the visitation policies at different hospitals, hospices and rest homes may not allow more than 1 visitor at a time, or per day.

The minimum evidence required is:

  • a document from a health care provider or social services confirming the condition of the person needing support. For example, a letter.

Evidence that may be helpful:

  • Written confirmation that you are permitted access to the facility where the person is. For example, a hospital, rest home, hospice or other facility.

You need to support someone with exceptional health or care needs

The minimum evidence required is:

  • a document from a health care provider or social services confirming the condition of the person needing support. For example, a letter.

Evidence that may be helpful:

  • Confirmation that you plan to stay until the end of the lockdown.

Reasons that do not apply

Requests to travel will not be accepted for:

  • supporting someone with COVID-19
  • visiting someone in a hospital that is not allowing visitors
  • visiting someone in a hospice and rest home that is not allowing visitors
  • being with someone who is elderly.

Approval of application

Your application will only be approved if the purpose for travelling cannot be achieved through other means. For example, locally available support is not adequate, or teleconferencing is not possible.

All applications must be for a single journey, and cannot cover multiple trips, even for the same reason.

How to apply

  1. Download and complete the travel application form. You can complete the form in your web browser or print it off and scan the completed form.
  1. Send this travel application form by email to travel@ncmc.govt.nz. You will need to attach digital copies of required evidence with your email.

Download and complete the travel application form [PDF, 493 KB]

Do not travel unless you are granted permission.

What happens after you apply

You’ll be contacted to confirm when your application is received.

Your application will be checked against the eligibility criteria. If your application is approved you’ll be told that you can travel. You’ll be contacted on the outcome of your application within 48 hours of when you applied.

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