Shopping safely

Advice about safely shopping.

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Supermarkets, dairies, and petrol stations are open in the same way they have been since the start of COVID-19. All other shops can open if they can safely do so. This means following relevant health restrictions and physical distancing to protect their employees and customers.

Plan your shopping in advance. Do not make multiple trips and make sure you know what restrictions shops have in place.

Be kind to employees and fellow shoppers.

Do not shop if you are sick, have symptoms of COVID-19, or was told to self-isolate. If you must self-isolate, ask someone else to pick up supplies.

Self-isolation advice if you’re unwell

While you're out shopping

  • Wash your hands before and after you shop.
  • Bring clean reusable shopping bags.
  • If the business allows you to bring your own food containers, make sure it’s clean and wipe it down when you get home. Get safety advice for using reusable food containers (external link)
  • Try to limit the number of people from your household that are going to shop, as it will make physical distancing easier while you’re shopping. Try not to spend a long time in the shop.
  • Shops will be doing their best to limit the number of shoppers — helping you keep 2 metres away from others.
  • If you like, take a soapy towel in a small container to wipe down the trolley or basket handles.
  • Only touch what you intend to buy.
  • If you can, use a contactless payment method like payWave, PayPass or Apple Pay.
  • If you’re using cash or touch the EFTPOS machine, do not touch your face until you have thoroughly washed your hands.
  • Bag goods and groceries away from others if you can.

When you get home

  • Wash your hands thoroughly.
  • For any fresh produce it's always a good idea to rinse them off with clean water before consuming, although it's not recommended to use soap, disinfectant or detergent as this could affect the taste and may cause stomach upsets.
  • Wipe down packaged goods with a soapy clean towel, then dry.
  • Wipe down or wash your reusable shopping bags.

Getting groceries delivered

Supermarkets’ websites will tell you if they have slots available for general online shopping. If they reserve these for sick or vulnerable people, you should go to the supermarket instead of shopping online.

It is okay for friends, family, whānau or delivery drivers to drop off goods and groceries. They should follow the advice that applies to the Alert Level we’re in.

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