Be aware of scams
Scams and frauds exploiting the spread of COVID-19 have been noted overseas and are expected to be seen in New Zealand. They may arrive in the form of an email, text, phone call or through social media.
For more information on what to watch out for and where to report scams, visit the following websites:
Increasing prices during COVID-19
It is not illegal for businesses to increase their prices, however, the Fair Trading Act prohibits misleading and deceptive conduct and false representations. This means that if a business gives a reason for a price increase it must be true, otherwise the business risks breaching the law.
If you suspect a business is providing false or misleading information as to why prices have increased, you can make a complaint to the Commerce Commission.
Complete the Price Watch form if you have concerns about price increases on essential goods or services.
Hand sanitiser with less than 60% alcohol
Hand sanitiser is good for cleaning your hands if soap and water are not available. Make sure you use a sanitiser that contains at least 60% alcohol.
There have been reports of sanitisers being sold that have less than 60% alcohol. These are not as effective.