Misinformation and scams

Be aware of scams

Scams and frauds exploiting the spread of COVID-19 have been noted overseas and are expected to be seen in New Zealand. They may arrive in the form of an email, text, phone call or through social media.

For more information on what to watch out for and where to report scams, visit the following websites:

Hand sanitiser with less than 60% alcohol

Hand sanitiser is good for cleaning your hands if soap and water are not available. Make sure you use a sanitiser that contains at least 60% alcohol.

There have been reports of sanitisers being sold that have less than 60% alcohol. These are not as effective.

Make sure you’re washing your hands properly(external link)

Government Helpline

This website is the fastest way to find help and advice about the COVID-19 situation in New Zealand.

If you’re not sure what assistance may be available, don’t know who to contact for help, call the free government helpline on 0800 779 997 (8am–1am, 7 days a week).

For advice and support for essential businesses please contact 0800 22 66 57 (9am–5pm, Monday–Friday).

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