Family and sexual violence prevention

Help and support is available if you are experiencing family violence or sexual violence.

At Alert Level 3

If you are not safe, you can leave your bubble.

Family violence and sexual violence support lines are open for people to call, email or text.

If you or someone is in danger, call 111.

Your safety

It is okay to ask for help if you or someone else is in danger. If you think someone could be harmed or may harm themselves, call the police, even if you are not sure.

Keep an eye out for the safety and wellbeing of children and vulnerable adults. Talk to friends, whānau and neighbours if you need support, or to see if they need help. Use social media to keep in touch and check in with each other.

Helplines are available

If you are a victim of family violence, sexual violence, or if there is someone that makes you fearful, threatens or harasses you, seek help as soon as possible. You have the right to be safe.

The following helplines are available for people needing help:

Finding a local support service

Family violence services

  • Shine domestic abuse services — free call 0508 744 633 (24 hours a day, 7 days a week) if you’re experiencing domestic abuse, or want to know how to help someone else. You can also chat online for free. Talk to someone online. (external link)                                                                      

Sexual violence services

Services for those who want help to stop harming

Youth services

Support for Rainbow community / LGBTQI+

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