Who should get a test
If you’re unwell
If you have cold, flu or COVID-19 symptoms, call:
- Healthline for free on 0800 358 5453
- your doctor or Nurse Practitioner, or
- your iwi health provider.
A health professional will let you know the next steps and if you should get a test.
If you’re in Auckland
If you’ve visited a location of interest in Auckland, you should monitor your health.
Depending on where you have been, you might need to isolate and get tested — even if you don’t have cold or flu symptoms.
Where to get a test
If you need a test, you can get one at:
- your general practice (GP) — call ahead before you turn up
- a Community Testing Centre.
Healthline or your doctor will tell you what to do if you need to get tested.
If you have symptoms and get tested, stay home until you have a negative test result.
COVID-19 tests are free
COVID-19 tests are free of charge. This applies whether you have symptoms of COVID-19 or not, and regardless of your citizenship, immigration status, nationality or level of medical insurance coverage.
You may need to pay for a test if it’s for the purpose of entering another country.
If you are asked to pay for a COVID-19 test, please report it to your district health board or primary health organisation.
You will not be charged for your care if you test positive.
You will need to provide contact details so that your results can be sent to you.
You do not need to have an NHI number or ID to get tested. But it’s helpful to have your NHI number with you when you get tested.
You can have a support person
You can ask someone to help you get to your test and be with you during your test.
If you are very unwell and advised by Healthline or your doctor that you need to be assessed or tested at a hospital, you can ask someone to help you get there. If you need someone with you at the hospital, you or your support person should call ahead and discuss this with the doctor or nurse at the hospital.
If you do not have a visa
Everyone can get tested — you do not need to be a New Zealand citizen or resident. The test is still free, and you will not be charged for care if you test positive. But, you may need to pay for a test if it’s for the purpose of entering another country.
No information will be shared with Immigration New Zealand even if you test positive.
Getting the results
When you are tested, you will be told how and when to expect your results. Whether you test negative or positive, you will receive your results.
If you test positive, your local public health unit will call you to discuss your results. They will advise you what to do next.
How testing works
If you need to be tested for COVID-19, a sample is taken from you.
There’s more than 1 way to take a sample. The most common way is to swab the back of your nose. A swab is like a small cotton-bud but with a longer stick.
For some people this is a tickle, others find it a bit uncomfortable.
Help protect healthcare workers when getting tested
If you get tested, we need your help to keep healthcare workers safe. That means continuing to cough and sneeze into your elbow, and staying 2 metres away from other people wherever possible.
Follow any instructions you get, like turning up on time, calling ahead or waiting in your car.
The people testing you may wear protective equipment likes gowns or face coverings. This is nothing to worry about, it helps protect them and everyone they’re testing.
Getting tested if you work at the border or in managed isolation and quarantine
The Ministry of Health has information on testing for those who work at our ports or managed isolation and quarantine.
Testing for travellers leaving New Zealand
Some countries require travellers to confirm a negative COVID-19 test before they leave New Zealand. You can check the requirements of the country you are travelling to, by contacting their local high commission, embassy or consulate in New Zealand.
Testing data in New Zealand
The Ministry of Health publishes data on:
- lab testing and capacity
- total tests completed
- tests by day and the cumulative total
- testing rates, including testing by district health board (DHB) and ethnicity.
This data helps us measure New Zealand's recovery from COVID-19 and how to continue to respond in the best way. It also helps keep track of who is being tested, including vulnerable communities or at-risk groups with underlying health conditions.