Casual and Casual Plus Contacts

Casual and Casual Plus contacts have been at the same place at the same time as someone with COVID-19. Find advice on what you and your household members need to do.

What you need to do

  • Casual Plus Contacts must stay at home until you’ve received a negative test result. Stay at home if you develop symptoms. Stay at home until completely well.
  • Casual Contacts must stay home if you develop symptoms. Stay at home until you have received a negative test result. Stay at home until completely well.

Call Healthline if you get symptoms or need advice.

Phone 0800 358 5453

If you have difficulty breathing, call an ambulance.

Phone 111

Casual Plus Contacts

Casual Plus Contacts have been in the same place (location of interest) at the same time as someone with COVID-19. Their contact occured when there is a higher risk of transmission or spread. They are at higher risk of exposure to COVID-19 than Casual Contacts, but lower risk than Close Contacts.

Information and advice for Casual Plus Contacts will be on the Ministry of Health’s website or through the NZ COVID Tracer app alerts. Sometimes Public Health or the location of interest may contact you directly.

Actions Casual Plus Contacts need to take

The actions you need to take will depend on your level of exposure to the person with COVID-19.

Stay at home and get a test

Stay at home until you’ve had a day five test and received a negative result.

You should get a test five days after the day you were last near the person with COVID-19, or as soon as possible, if five days has already passed.

A negative test means you do not have COVID-19.

A positive test means you do have COVID-19. Public Health will call you.

Separate from others in your house if you can.

Find a testing centre on our website, or call Healthline.

Community Testing Centres

Phone 0800 358 5453

Watch for symptoms

If you develop symptoms – even if you’ve already tested negative before – immediately get tested again and stay at home until:

  • you get a negative test result and
  • it has been 24 hours since you have had any symptoms.

You should stay separate from others in your house if you can. This will ensure you're protecting your family, friends, and communities from becoming sick.

Casual Contacts

Casual Contacts are people who have been in the same place (location of interest) at the same time as someone who has COVID-19.

Casual Contacts are at a lower risk of getting sick with COVID-19. Information and advice for casual contacts will be on the Ministry of Health’s website or through the NZ COVID Tracer app alerts.

Actions Casual Contacts need to take

The actions you need to take will depend on your level of exposure to the person with COVID-19.

Casual Contacts will only need to stay home or get a test if they develop symptoms.

Watch for symptoms

If you do get symptoms:

  • stay home
  • call Healthline
  • get tested.

You’ll need to stay at home until you get a negative result and it has been 24 hours since you've had any symptoms.

Stay separate from others in your house if you can. This will help protect your family, friends, and communities from becoming sick.

Find a testing centre on our website, or call Healthline.

Community Testing Centres

Phone 0800 358 5453

What your household members should do

The people you live with do not need to do anything unless you or they develop symptoms.

Anyone who has symptoms will need to call Healthline, get a test, and stay home until:

  • they get a negative result and
  • it has been 24 hours since you've had any symptoms.

The person with symptoms should stay separate from others they live with if they can. This will help to protect their family, friends, and communities from becoming sick.

Financial support

There’s financial support for people who need to stay at home due to COVID-19.

COVID-19 Short-term Absence Payment (external link)

More information

You can find more information and advice on the Ministry of Health’s website.

Contact tracing for COVID-19 – Ministry of Health (external link)

Find more information on different types of contacts and downloadable resources.

Close Contacts and their household members

Download a Casual Contacts fact sheet [PDF, 97 KB]

Download a Casual Plus Contacts fact sheet [PDF, 98 KB]

Download a Close Contacts fact sheet [PDF, 101 KB]

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