Accessing goods and services
Goods and services available at all Alert Levels
These goods and services are available at all Alert Levels:
- Food
- Medicine
- Healthcare
- Energy
- Fuel
- Waste collection
- Internet
- Financial support
Food shopping
Supermarkets and dairies are open at all Alert Levels. Supermarket websites tell you if they have online shopping available for everyone.
If they are reserving online shopping for sick or at-risk people, we recommending you go to the supermarket instead of shopping online.
If you need healthcare
Doctors, hospitals and pharmacies are open at all Alert Levels. Call your doctor before you visit.
Access financial support
If you need help, there is financial support available. This includes help with financial hardship from Work and Income and a mortgage repayment holiday.
Waste collection
Waste collection will occur at all Alert Levels.
Continue using your kerbside waste collection service to dispose of waste. Check your local council or private collector website and its social media platform regularly for updates on kerbside collection dates and recycling arrangements.
Funerals and tangihanga
Funeral directors will continue working at all Alert Levels. The rules for funerals and tangihanga are different for each Alert Level.
Information about funerals and tangihanga at different Alert Levels
Veterinary services
Veterinary services are available at all Alert Levels. If you’re self-isolating, you legally must phone your veterinarian before you visit them or they visit you.
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