Online safety

The internet helps us connect with people but there are also risks. Find out how to stay safe online.

Staying safe online

During the COVID-19 pandemic many people are spending more time online. While the internet helps you connect with family members, friends and colleagues, there are also risks. Knowing how to stay safe online can help protect you and your whānau.

For more information on how to keep your children and young people safe online visit the following Netsafe websites:

Parental controls

This is a good time for parents and caregivers to learn about tools like filters, parent controls and privacy settings to manage access to appropriate content, screen time and privacy. 

Appropriate online content for children and young people

You may be watching more movies and shows and playing more games than usual. The Classification Office’s website has resources and advice to help you make good choices about what your children see and play. It also has guides for parents on how to talk with older children and teens about what they’re watching, including pornography.

The Classification Office (external link)

You can report concerns about material you or your children have seen to Information.Unit@classificationoffice.govt.nz.

Reporting online harm, illegal material or inappropriate online contact

It is illegal for anyone to send or publish threatening, offensive or sensitive material and spread damaging rumours. Netsafe provides resources and advice on a range of online safety issues such as bullying and abuse, and scams. You can report an online incident to Netsafe and get free expert advice.

Report an incident to Netsafe (external link)

If you find any illegal material online, you can report objectionable material to the Department of Internal Affairs.

Department of Internal Affairs (external link)

If anyone in your family or whānau receives inappropriate contact online, you can make a non-emergency report to the police or call 111 for emergencies.

Make a non-emergency report to the police (external link)

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