Keep track of where you've been

Fast and effective contact tracing is one way we can all work together to prevent any further spread of COVID-19 in New Zealand.

How contact tracing helps

To stop any future spread of COVID-19, we need to trace the contacts of anyone who may have been exposed to COVID-19. Recording people’s movements helps us to do this quickly and efficiently.

The faster we can trace contacts, the faster we can prevent another outbreak of the disease.

How the Ministry of Health and district health boards trace people who have been in contact with a case of COVID-19 (external link)

How to keep track of your movements

You can keep track of your movements by:

  • keeping a list in a safe place
  • keeping a diary
  • using an app to record your movement, or
  • taking time-stamped photos of where you've been.

Everyone should continue to keep track of the 3 Ws:

  • Where you went.
  • When you went there.
  • Who you met.

You can use any method that suits you and helps you to provide information about your whereabouts if a contact tracer needs to contact you. Encourage your family, whānau and friends to do the same.

Businesses should help customers to keep track of where they’ve been by displaying the NZ COVID Tracer QR code poster.

Tracer apps

The Ministry of Health has created a tracing app — NZ COVID Tracer. This app works by scanning a QR code on a poster at participating businesses. The app then keeps track of where you have scanned so that you know where you have been. 

How to download the NZ COVID Tracer app (external link)

Get help with NZ COVID Tracer

If you have questions about the app or any problems using it, call the Ministry of Health on 0800 800 606 or email tracingapp-feedback@health.govt.nz.

Privacy

Information about privacy and COVID-19 (external link)

You can also use the camera app or a QR code scanner app on your phone to scan QR codes. 

Contact tracing for businesses and services

At Alert Level 1, businesses are no longer required to record or keep details of people’s movement on their premises, but businesses should help customers to keep track of where they’ve been by displaying the NZ COVID Tracer QR code poster.

Get your QR code poster for your business

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