How to operate safely

Information for businesses on how to operate safely.

Doing the right thing

At Alert Level 1, businesses are able to operate with no restrictions in place, but it is important to maintain hygiene practices. 

If workers are sick or have symptoms of COVID-19, they should stay home.

More information about when to stay home

Contact tracing

At Alert Level 1, venues or premises that have visitors and customers should help customers to keep track of where they’ve been by displaying the NZ COVID Tracer QR code poster.

More information about contact tracing

Employment guidance

Employment guidance is available for COVID-19-related matters, including pay and leave entitlements, the minimum wage, and modifying and terminating employment agreements.

Guidance for employers and employees (external link)

Resources and guidance has practical advice on different Alert Level restrictions and answers to common questions.

Workplace operations at COVID-19 Alert Levels (external link)

WorkSafe has guidance to help you ensure your business can operate safely, including sector-specific guidance.

Your COVID-19 safety plan — what you need to think about (external link)

Helpline for business support 

A free helpline service has been launched for all New Zealand businesses. It can offer you:

  • specific advice and access to Government business support
  • general business advice and access to online resources and webinars
  • connections to business advisory services.

To find out more call 0800 500 362 for North Island, or 0800 50 50 96 for South Island.

If your question cannot be answered immediately you will be supported through the process to get assistance from the Regional Business Partner network.

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