Advice if you’re in Auckland region.

Recent news

25 November

An Air New Zealand staff member has tested positive for COVID-19 while in China. The Ministry of Health is following public health protocols and investigating this case as if this were a confirmed case in New Zealand.

This person visited several places on Friday 20 November and Saturday 21 November before they left New Zealand.

Locations of interest, and what you should do if you visited them (external link)

12 November

The Ministry of Health confirmed a community case of COVID-19 in Auckland.

Latest update on the new community case

Support and advice

If you are concerned about the recent COVID-19 case in Auckland, you can call Healthline for support and advice about getting tested.

0800 358 5453

Stay home if you’re sick

If you feel unwell, isolate wherever you are and get advice about getting tested.

Stay home if you’re sick

Get tested

You should get tested if you:

  • have visited a location of interest, or
  • have cold, flu, or COVID-19 symptoms.

COVID-19 symptoms

Testing locations in Auckland (external link)

Locations of interest

If you visited a location of interest at certain times, you should:

  • get tested, and
  • monitor for symptoms, and get tested again if you have any.

For most locations of interest, you do not need to isolate while you wait for your test result. However, you do need to isolate if you visited certain places.

Locations of interest, and what you need to do if you visited them (external link)

Wear a face covering on public transport

Wearing a face covering helps keep you and others safe. It helps stop droplets spreading when someone speaks, laughs, coughs or sneezes. 

Face coverings legally must be worn:

  • on all public transport to, from and through Auckland — including on long-distance bus and train journeys, as well as Auckland ferries
  • on domestic flights throughout New Zealand
  • by Auckland taxi and ride-share drivers — while it’s not compulsory for passengers to wear them, we strongly encourage you to.

There are exemptions for some people.

Wear a face covering

Advice for businesses and employers

Employers have an important role to support employees and customers to follow public health guidelines.

Support New Zealand’s defence against COVID-19 by ensuring that:

  • you display your QR code
  • your employees can stay home if they are sick
  • you encourage good hygiene practices at work. 

If you operate a public-facing business in central Auckland, encourage your staff to wear masks or face coverings.

How to do business safely at Alert Level 1

Use the NZ COVID Tracer app

Use the NZ COVID Tracer app to keep track of where you’ve been and who you’ve seen. The app keeps us 1 step ahead of the virus — the more we scan, the safer we’ll be.

If you do not use the app, use whatever method works for you, like the NZ COVID Tracer booklet. Encourage your family, whānau and friends to do the same.

Download the NZ COVID Tracer app

Print your NZ COVID Tracer booklet

Practise good hygiene

These simple steps can slow the spread of the virus — protecting yourself and others.

Ways to protect yourself and others from COVID-19

Wash your hands

Washing your hands is one of the easiest ways to keep yourself and others safe. Wash often. Use soap. 20 seconds. Then dry. This kills the virus by bursting its protective bubble.

Cough or sneeze into your elbow

Coughing or sneezing into your elbow keeps the virus off your hands so you will not spread it to other people and make them sick too.

Clean surfaces

Regularly clean surfaces that get touched frequently.

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