Alert Level 1

At Alert Level 1 we all need to be ready in case COVID-19 reappears in our community.

Alert Level update — 28 February 2021

Auckland is at Alert Level 3. The rest of New Zealand is at Alert Level 2. We will update this page as information becomes available.

Learn more about Alert Levels

Face coverings at Alert Level 1

At Alert Level 1, face coverings legally must be worn:

  • on public transport
  • on domestic flights
  • by taxi and ride-share drivers — while it’s not compulsory for passengers to wear them, we strongly encourage you to.

There are exemptions for some people and services.

Who needs to wear face coverings

Border restrictions

Controls at the borders remain for those entering New Zealand. This includes health screening and testing for all arrivals, and mandatory 14 day managed isolation or quarantine.

Travel to New Zealand

If you are unwell

Staying at home if you’re sick is especially important at Alert Level 1. The risk of COVID-19 being spread in the community is much greater when there are no restrictions on gatherings or going out.

What to do if you’re sick

Get a test if you have symptoms

If you have cold, flu or COVID-19 symptoms, stay home and call your doctor or Healthline on 0800 358 5453 to see if you need a test.

COVID-19 symptoms

Getting a COVID-19 test

Wear face coverings on public transport

Wearing a face covering helps keep you and others safe. It helps stop droplets spreading when someone speaks, laughs, coughs or sneezes. 

At Alert Level 1, face coverings legally must be worn:

  • on public transport
  • on domestic flights
  • by taxi and ride-share drivers — while it’s not compulsory for passengers to wear them, we strongly encourage you to.

There are exemptions for some people and services.

Who needs to wear face coverings

Maintain good hygiene

Keep up good handwashing practices, using soap and water for at least 20 seconds, and drying thoroughly. Cough and sneeze into your elbow. Keep surfaces clean.

How to practise good hygiene and stay healthy

Keep track of where you’ve been and who you've seen

At Alert Level 1, there is still a risk of COVID-19 returning to the community. We encourage you to continue tracking where you’ve been and who you’ve seen to help with contact tracing, if required.

You can use the NZ COVID Tracer app on public transport, in workplaces and when visiting businesses and shops. You can also add manual entries for places you've been that do not have a QR code poster.

NZ COVID Tracer app (external link)

Alternatively, you can keep your own diary with details of places you’ve visited, the time you were there and who you were with. 

How to keep track of where you’ve been

Public transport operators, workplaces and businesses legally must display the NZ COVID Tracer QR code poster to help customers to keep track of where they’ve been.

Get your NZ COVID Tracer QR code poster

Keep your distance

COVID-19 is contained at Alert Level 1, but it’s still worthwhile to keep a safe distance from people you don’t know while out and about. This will help to minimise the spread of COVID-19 if community transmission returns.

Financial support

If you’re having trouble with money, there may be support for you.

Financial support information

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