Alert Level 2

Information on what Alert Level 2 means for you.

Alert Level status

Auckland is at Alert Level 4, and the rest of New Zealand remains at Alert Level 2. These settings will be reviewed on Monday 20 September.

What we all need to do at Alert Level 2 to stay safe

We need your support to protect New Zealand and eliminate COVID-19.

  • At Alert Level 2, there are no restrictions on who can be included in your household bubble.
  • You can go to work, and all businesses and services can open but legally must follow public health rules.
  • Early learning services, schools, kura and tertiary education facilities are open to everyone.
  • Even if you have been vaccinated, you still need to follow the rules to keep everyone safe. 

Use this simple tool to check what you must do in common situations when it comes to wearing a face covering, keeping your distance and scanning in.

What you must do at different Alert Levels

Wear a face covering

We encourage you to wear a face covering when you cannot maintain physical distance from others. If you are around people you do not know, it is a good idea to wear a mask. Face coverings stop droplets spreading when someone speaks, laughs, coughs or sneezes. They are a way we can protect ourselves and each other.

In some situations, you legally must wear a face covering if you are aged 12 or over. For example on public transport, inside retail businesses and public venues.

Face covering advice and requirements

Keep track of where you have been

At Alert Level 2, many businesses and locations are required to take steps to ensure people can easily make a record when they visit. 

Use the NZ COVID Tracer app if you can. This helps with rapid contact tracing if it is required.

Keep track of where you have been

Maintain good hygiene

It is important that you use basic hygiene measures, including washing your hands, coughing or sneezing into your elbow and cleaning surfaces.

How to practise good hygiene and stay healthy

If you are unwell

If you have cold, flu or COVID-19 symptoms, call:

  • Healthline for free on 0800 358 5453
  • your doctor or nurse, or
  • your iwi health provider.

A health professional will let you know the next steps and if you should get a test.

COVID-19 symptoms

Travel and transport

At Alert Level 2, you can travel, but make sure you do it in a safe way.

You can:

  • use public transport, but to help with physical distancing you must be seated — you are not permitted to stand
  • use taxis and ride-share services to travel anywhere in New Zealand
  • take a domestic flight for recreation and tourism.

You legally must wear a face covering when using public transport, airplanes (including in departure points such as train/bus stations) and in a taxi or ride-share vehicle.

Travelling over Alert Level boundaries

Anyone wanting to travel across an Alert Level boundary needs to check whether they are eligible to travel.

International air travel

Visitors and tourists can use international air services to travel home.

International travel and transit

If you are unwell or at risk

You should not travel if you:

  • have been requested to self-isolate
  • have symptoms of COVID-19
  • are awaiting a COVID-19 test result.

If you are unwell or at risk, you should not leave your home at all.

If you are unwell and you need to travel, you should use private transport if possible. If private transport is not available, call Healthline on 0800 358 5453 for advice.

Work and business

Businesses can open at Alert Level 2, but they legally must follow public health rules, including record keeping. All workers should keep at least 1 metre apart, where possible.

Some workers legally must wear a face covering.

Travelling in or out of an Alert Level 2 area for business

Business travel across an Alert Level boundary is only allowed for permitted reasons. If your employees need to cross the Alert Level boundary, they will need evidence that their travel is permitted.

Food, shopping and services

At Alert Level 2, all shops and services can operate but with extra safety measures. You can go instore to shop.

You legally must wear a face covering, and must keep a 2 metre distance from other people, except for friends and family.

Remember to scan in using the NZ COVID Tracer app, and turn on Bluetooth tracing.

Meeting friends and whānau

At Alert Level 2, you can get together with friends and whānau. Gatherings are limited to 50 people in an indoor space, and 100 people in an outdoor space.

You can visit friends and whānau in a rest home or aged-care facility, but there may be restrictions. You legally must wear a face covering when visiting an aged-care facility.

Meeting friends and whānau at Alert Level 2

Events and entertainment

At Alert Level 2, you can hold social gatherings including weddings, civil union ceremonies, birthdays, funerals and tangihanga. These are limited to 50 people in an indoor space, and 100 people in an outdoor space.

Event and entertainment facilities including cinemas, stadiums and concert venues can open. There can be up to 50 people in an indoor space, and 100 people in an outdoor space.

You can have more than 50 people in an event facility, but only if the people are in separate 'defined spaces'. There should not be direct airflow between the defined spaces.

Public facilities such as libraries, swimming pools and museums can open. You legally must wear a face covering when visiting (except for swimming pools), and must keep a 2 metre distance from other people, except for friends and family.

Cafes, bars, restaurants and night clubs

At Alert Level 2, cafes, restaurants, bars, night clubs and takeaway services can open, but with extra safety measures. 

People who work in customer-facing roles in hospitality venues legally must wear a face covering. Customers can take off their masks so they can eat or drink.

There can be up to 50 people in an indoor space, and up to 100 people in an outdoor space.

Because there is a cap on the number of people who can be present, customers and workers only need to keep 1 metre apart.  

Bars and night clubs can open with seated service only. Dance floors are closed.

Cafes, bars, restaurants and night clubs at Alert Level 2

Worship and faith-based gatherings

At Alert Level 2, places of worship can host services and ceremonies to a maximum of 50 people if the service is indoors, and 100 people if the service is outdoors.

Worship and faith-based gatherings at Alert Level 2

Funerals and tangihanga

At Alert Level 2, funerals, tangihanga, kawe/hari mate, unveiling ceremonies/hura kōhatu and other faith-based or religious ceremonies can go ahead. These are limited to 50 people in an indoor space, and 100 people in an outdoor space.

Education

At Alert Level 2, all early learning services, schools, kura and tertiary education facilities are open to everyone.

Schools should put extra public health control measures in place to prevent the spread of COVID-19 and keep staff, ākonga (students) and tamariki (children) safe.

Education at Alert Level 2

Shared custody and childcare

At Alert Level 2, tamariki (children) can travel between their parents' or caregiver's home under a shared custody arrangement. 

If you or your child are unwell or have been asked to self-isolate, please stay home.

Shared custody and childcare at Alert Level 2

Sport, exercise and recreation

At Alert Level 2, you can do your usual sport and recreation activities if you can do them safely.

Public parks and playgrounds are open.

Indoor sports facilities such as gyms, swimming pools, dance studios and health clubs can open, but with extra safety measures.

Team sports events can continue, but are limited to 50 people at indoor venues and 100 people at outdoor venues.

Professional leagues can go ahead at Alert Level 2 because they take place in controlled workplaces.

How to exercise safely at Alert Level 2

Healthcare and emergencies

Healthcare 

At Alert Level 2, health and disability services will open and operate as normal, where possible. 

Emergency care is still available, but some appointments will move to online or over the phone where possible.  

Healthcare businesses, such as pharmacies, can open. 

Healthcare at Alert Level 2

COVID-19 vaccinations 

The COVID-19 vaccination programme will continue at Alert Level 2. 

COVID-19 vaccines 

Emergencies 

If there is another emergency while we are at Alert Level 2, you should do what you would normally do. 

Emergencies at all Alert Levels

Family, whānau and sexual violence 

Family violence and sexual violence support lines are open for people to call, email or text. If someone is in danger, call 111. 

Help and support is available if you are experiencing violence

Financial support

If you are having trouble with money, there may be support for you.

Financial support information

Find services and contact information for when you need help.

If you feel you are not coping, or you have concerns for others, it is important to talk with a health professional. There are helplines available if you need help.

You can also find support, advice and information about COVID-19, or you can contact us directly for help with your enquiries.

Contact and support

At-risk people

People are at higher risk of severe illness from COVID-19 if they are older or have an underlying medical condition. If you are an at-risk person, you will need to take extra precautions at Alert Level 2.

Advice for at-risk people

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