Alert Level 1

At Alert Level 1 we all need to be ready in case COVID-19 reappears in our community.

Border restrictions

Controls at the borders remain for those entering New Zealand. This includes health screening and testing for almost all arrivals, and managed isolation or quarantine for anyone who is not travelling quarantine-free.

Travel to New Zealand

If you are unwell

Staying at home if you are sick is especially important at Alert Level 1. The risk of COVID-19 being spread in the community is much greater when there are no restrictions on gatherings or going out.

Stay home if you are sick

Get a test if you have symptoms

If you have cold, flu or COVID-19 symptoms, stay home and call your doctor or Healthline on 0800 358 5453 to see if you need a test.

COVID-19 symptoms

Getting a COVID-19 test

When to wear a face covering

Wearing a face covering helps keep you and others safe. It helps stop droplets spreading when someone speaks, laughs, coughs or sneezes. 

At Alert Level 1, face coverings legally must be worn:

  • on public transport
  • on domestic flights
  • by taxi and ride-share drivers — while it is not compulsory for passengers to wear them, we strongly encourage you to.

There are exemptions for some people and services.

Who needs to wear face coverings

Keep track of where you have been

From 11:59pm Tuesday 7 September, many businesses and locations will be required to take steps to ensure a people can easily make a record when they visit. 

Use the NZ COVID Tracer app if you can. This helps with rapid contact tracing if it is required.

Keep track of where you have been

Maintain good hygiene

Keep up good handwashing practices, using soap and water for at least 20 seconds, and drying thoroughly. Cough and sneeze into your elbow. Keep surfaces clean.

How to practise good hygiene and stay healthy

Keep your distance

COVID-19 is contained at Alert Level 1, but it is still worthwhile to keep a safe distance from people you do not know while out and about. This will help to minimise the spread of COVID-19 if it reappears in our community.

Find services and contact information for when you need help.

If you feel you are not coping, or you have concerns for others, it is important to talk with a health professional. There are helplines available if you need help.

You can also find support, advice and information about COVID-19, or you can contact us directly for help with your enquiries.

Contact and support

Financial support

If you are having trouble with money, there may be support for you.

Financial support information

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