Access to food or essential items

We all need food and essential items such as medicine through Alert Level changes, so please do not try to go without.

Food delivery if you are sick or isolating

If you are sick or cannot leave home to buy food or essential supplies, talk to your family, whānau, friends and neighbours to see if they can deliver essential items to you.

Supermarkets

You can use your supermarket’s click-and-collect service, and ask a local friend, family member or neighbour to drop off groceries for you.

Contact your local supermarket or dairy to find out if they are delivering groceries and how to order. Your supermarket may have reserved some priority slots for people who need to use online shopping. You can also visit their website to find out more.

Food delivery services

If you cannot access cooked food delivery services (like Meals on Wheels) from the Ministry of Social Development, a district health board or ACC, you can order food from bakeries and uncooked food suppliers. These include subscription food boxes. 

For subscription food boxes try Bargain Box, Hello Fresh or My Food Bag.

Subscription food boxes can only deliver uncooked food.

Help getting food delivered to you

The Student Volunteer Army Grocery Delivery Service is available nationwide to people who are self-isolating or who have no other way to access food.

Staying safe when getting food delivered

  • Deliveries should be contactless and kept local. 
  • If you are delivering supplies, remember to stay 2 metres apart and wear a face covering.
  • If you get your supplies delivered, remember to stay 2 metres away from those delivering them, wear a face covering and wash and sanitise your hands after you have put the supplies away.

If you cannot get food delivered

If you have tried and cannot get support through any other options, contact your local Civil Defence and Emergency Management (CDEM) Group.

Find your local civil defence group | civildefence.govt.nz  (external link)

Help to buy food or essential supplies

If you need help with money to buy food or essential supplies, Work and Income may be able to help. You do not need to be on a benefit to get help.

Work and Income can help with paying for food, accommodation costs, power and gas bills, heating and medical or dental costs. You can also apply for a main benefit online and check if you can get help with food.

You can also use our financial support tool to see what support is available to you.

Use our financial support tool

Food banks

If you need food, your local food bank may be able to help. 

Find a food bank | familyservices.govt.nz (external link)

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