How and when we collect personal information, what we do with it and your right to see or change it.


This policy explains how and when collects personal information, what we do with it and your right to see or change it.


The purpose of this privacy policy is to let users of (the ‘site’) know when we collect personal information and what we do with it.

We do not use, share or transfer personal information in connection with the site except as set out in this policy, or as otherwise set out somewhere on the site including in terms linking to the site.

Collection, storage and use of personal information

There’s no need to disclose personal information.

You can use the site — including completing user research tasks — without disclosing any personal information.

Statistical information and cookies

Statistical information collected

We may collect statistical information about your visit to our website to help us improve it. This information does not identify individuals, and makes use of cookies. A cookie is a piece of code that creates a file on your computer to track the pages that you view on our website.

Google Analytics

We use Google Universal Analytics to collect and analyse details about the use of our website. You may turn off cookies at any time. Most browsers have a feature that allows the user to refuse cookies, or issues a warning when cookies are being sent. Turning off cookies will not affect your ability to use this site.

The information Google Analytics collects includes:

  • the first 3 parts of the IP address of your device
  • the pages you accessed on this site and the links you clicked on
  • the date and time you visited this site
  • the referring site, if any, through which you clicked through to this site
  • the operating system, for example, Windows 7 or Mac OSX on your device
  • the type of web browser used, for example, Internet Explorer or Mozilla Firefox
  • other incidental information such as screen resolution and the language setting used.

Use of statistical information

The data is collected and stored on the Google server and is viewable by authorised staff as detailed in their privacy policy. We may share this information with other government agencies.

How Google uses data when you use their partners’ sites or apps (external link)


We use Hotjar to collect your feedback and information about how you use this site, for example clicks, taps and scrolling.

Hotjar privacy policy (external link)


We use Swiftype to collect details about what people search for on our website. It collects cookies and usage data.

Swiftype privacy statement (external link)


This site generates persistent session cookies for the purpose of monitoring site usage. These have an expiry date and are removed on that date. The cookies do not collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

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